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GIFT CARD FAQ'S

What type of gift cards do the SkinShop accept?

At present, only gift cards purchased on Skinshop.ie can be redeemed on our website. Please note: One4all vouchers & gift cards from The Laser & Skin Clinics cannot be redeemed on Skinshop.ie at this time. Gift cards purchased from The Laser & Skin Clinic can only be redeemed in any of the 3 clinics. Gift cards purchased with SkinShop cannot be used in The Laser & Skin Clinics.

What is a SkinShop Gift Card?

The SkinShop Gift Card is available in any amount requested by the customer. It enables you to give a gift when you don’t know what to buy. Gift Cards are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on www.skinshop.ie

How do I order a Gift Card?

You can add the Gift Card to your basket like any other product by selecting the ‘Add to Basket’ button found on the Gift Card purchase page. Then continue to checkout to complete your order. If you want to purchase more than one Gift Card you can increase the item quantity on the basket page or go back to the relevant Gift Card product page and add more items to your basket. You can also buy other products at the same time as placing your order for Gift Card(s). Gift Cards are valued and issued in Euros. Discount codes cannot be used when purchasing a Gift Card.

How will I receive a Gift Card?

Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Card code to the email address where your order confirmation email is also sent. You will not receive anything in the post for Gift Cards that you order.

How do I give the Gift Card to the recipient?

You enter the recipient’s email address when ordering so all codes/correspondence will be sent to that person. Gift Cards are valid for 5 years from the date of purchase.

I am the recipient of a Gift Card, how do I redeem it?

Gift Cards can be used to purchase any product on www.skinshop.ie. Select the item(s) you wish to order and add them to your basket. To apply your Gift Card, enter the electronic voucher code you received in the ‘Gift card’ box and click the ‘Add’ button. This will then apply the voucher to your order. Then proceed to the Checkout as normal.

What are the restrictions?

You can use several vouchers per order and remaining balance will be issued back onto the original gift card if the full value of the voucher is not used in the order. Gift Cards are valid for 5 years from the date of purchase so make sure you remember to redeem your Gift Card in time. Gift Cards are valued and issued in Euros. You can use your Gift Card in conjunction with any other discount code.

I have paid for an order using a Gift Card. What happens if I want to return my order?

For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Therefore if you have paid, or part-paid, for an order using a SkinShop Gift Card any refund will be issued in Gift Cards to the same value.

I have lost a Gift Card. What do I do?

If you are the recipient of a SkinShop Gift Card please ask the purchaser if they still have the details of your Voucher Code. If not, please ask the purchaser to contact us directly so that the Gift Card can be reissued.

  • We can only reissue Gift Cards which have not been redeemed.
  • For the avoidance of doubt, the original Gift Card will be void if we issue a replacement.
  • The original expiry date will still apply.
Risk and Loss

The risk of loss and title for a Gift Card shall pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient, whichever is applicable. We are not responsible if any Gift Card is lost, stolen, destroyed or used without your permission.

Fraud

We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on www.skinshop.ie.

Can I return my Gift Card?

Gift Cards cannot be returned or refunded, except in accordance with your statutory rights. The value of the Gift Card cannot be converted back to cash.

Credit

Any credit will be valid for 5 years from the date of issue.